HORRIBLE EXPERIENCE!!! Was working a deal over the phone, and salesperson, Asia said it was the financing was being finalized and set an appointment for me to come pick the car up. (We are over 800 credit) Thirty minutes later, Asia texted me and said the car was now unavailable, they had just sold it out from under me. I had offered a deposit earlier in the day, but Asia did not believe it was necessary. I would have already taken delivery of the car, but I was ghosted by Asia, she did not reply to my messages, then the following day she responded like nothing had even happened. I spoke to the manager on the phone and he apologized and told me Asia was a new employee, and he would train her better… still didn’t fix the issue- DO NOT BUY FROM OAKES!

Horrible experience. I have purchased multiple cars and trucks from out of state. This by far was the worst experience. They draw you in with a low price….RUN. They promised no payments for 120 days if I went with their financing. Nope. Payment due in just over 30 days. Rate was higher than they told me. I have a 820 credit score I should have used my credit union. Took five days for theirs to FUND the loan. Worst part is car shipped 8 days after I purchased it and it just arrived. My new truck with 378 miles now has 900 miles they freaking drove it to me in Illinois instead of hauling this on a trailer like EVERY OTHER dealership does. I paid $650:to have someone add 500 miles to my new truck. Management emailed asking how things went. I replied. Guess what CRICKETS. Once they have your signature they could care less about you. Do yourself a favor and RUN

Kyler Was amazing to work with, from fielding the initial contact, subsequent questions and working with sales management and Nate in finance to get me a right proper deal. As an out of state buyer with a trade-in, they handled all the details quickly and I would not hesitate to reach out to them. They have earned my future business for sure

Great communication and smart. Willing to find the best fit for all backgrounds and wants. 100% recommend to all vehicle seekers.

No pressure buying experience. Worked with me on trade. No surprises. Nate was very helpful.

The process was hassle free and I was able to process most everything online which I appreciated

The dealership is good, I would recommend them to anyone looking for a great vehicle and great experience

I’m hard to please when it comes to customer service, but they exceeded my expectations. My salesman Josh was knowledgeable, patient, and never pushy or overly salesy. The entire staff was friendly and easy to work with, making the process smooth and stress-free. Highly recommend!

Nate and dealership was very easy to work with and talk to. Everyone was very friendly. Wouldn't hesitate to get another vehicle from them.

Everyone at Oakes Buick GMC was so friendly and customer oriented! Kyler and Dawson walked us through the whole process so thoroughly and patiently, and you could tell that taking care of their customers was at the heart of everything they did. They took great care of us and we will definitely do business with them again!

Great experience! Honestly couldn’t have gone smoother! Crazy situation handled very well by Kyler and all of the sales members there!

Our salesperson, Abram, was super helpful and ready when we walked in for our new truck.

This is my fourth purchase from the Oakes Auto Group. Delbert “Del” Shoals at Oakes GMC is nothing short of amazing and a professional at taking care of his customers. Overall just another great experience in buying from their dealerships! Loving my new Land Rover Defender!!!

Very flexible and willing to work with customer Everyone is very nice and welcoming very thankful for everyone's help.

Del was knowledgeable, friendly and efficient. He was responsive to questions via text and made the process smooth. He was a pleasure to work with.